A spilled soda on my wife's MacBook Pro––a computer paid for with student loans for her education.
This was back in 2006 and neither parts nor repair manuals were easy to find. To repair it, Apple wanted almost as much as a new computer, so (as necessity is the mother of invention) I decided to take it apart and see if I could fix it.
I found that all that was really damaged was the keyboard and track pad. After trying in vain to find the replacement parts at a reasonable price, I decided fixing it was not a viable solution. I listed the good parts on eBay and earned enough money to replace it.
Just a few weeks later, one of my wife’s classmate's MacBook suffered a similar fate and, after helping her sell the good parts out of her broken machine, a new business idea was born.
Although today the scale of what I do is larger, the core of what we do is the same––find broken computers, diagnose the problem, test the good parts, and get those good parts into the hands of people who need them, so they can economically repair their computer.
We take pride in knowing that every computer that comes through our door is used to keep several machines from becoming eWaste.