We accept returns for any reason within thirty days of purchase: we simply ask you cover the return shipping costs.
If a part is defective on arrival or fails within thirty days, we will offer a replacement or refund and a pre-paid return shipping label.
Part Condition
The majority of our parts come from used machines and are in good working condition.
The part may have signs of cosmetic wear, but will be fully operational.
We use photos to show the overall cosmetic condition of an item. They will accurately reflect the part you will receive, but may not be the exact item.
Our Goal
Happy customers and fixed computers.
To achieve this, we will work diligently with you to diagnose issues and find solutions.
Finding the problem can sometimes be tricky and frustrating. Often times, the part that seemed to be failing might not even be the issue.
